1) How long have you been in sales?
30 years.
2) What is your favorite aspect (part of the job)?
I enjoy getting to meet and have daily interaction with a variety of new and different people.
3) How has the Dynamic of Sales changed over the years?
Due to the changes in technology, the population in general and our customers specifically, have an expectation of instant gratification. Today, the typical customer expects a quotation returned much more quickly than in past years, and that expectation extends to the delivery and execution of the project as well.
4) How has advancements in technology changed selling overall?
Because of the expectations as described above, Technology advancements allow me to stay connected with my team most of the time, and allows me to provide support in the way of answers and/or direction in a very timely manner.
5) What predications would you have for Sales (selling) in the next decade?
As our interaction relies more and more upon electronic forms of communication, the challenge we will face is how to maintain personal face to face contact with our customers.
6) If you had to give a young sales person one piece of advice, what would it be?
Most people think “selling” is the same as “talking”. But as a salesperson, listening is the most important part of the job.
7) Do you have a sales motto that you try to live by?
Be yourself, and be honest and direct. Establishing trust with your customers, alongside a good product or service, people will want to do business with you.
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